{"id":172,"date":"2021-08-04T11:01:27","date_gmt":"2021-08-04T08:01:27","guid":{"rendered":"https:\/\/procountor.fi\/en\/?page_id=172"},"modified":"2026-05-25T09:27:34","modified_gmt":"2026-05-25T06:27:34","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/procountor.fi\/en\/customer-service\/","title":{"rendered":"Finago Procountor customer service"},"content":{"rendered":"\n<div class=\"wp-block-group has-gray-2-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group area-max\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer xl-space\"><\/div>\n\n\n\n<div class=\"wp-block-columns grid-row is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column grid-xl-6 grid-l-6 grid-m-12 grid-s-12 is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Finago Procountor customer service<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you have any questions about the use of Finago Procountor or Finago Procountor Solo, please contact customer service. We serve in matters related to the software. Your accountant is responsible for the accounting.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-white-color has-bright-red-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/procountor.fi\/en\/support-request\/\">Submit a service request<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:64px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Finago Procountor&#8217;s customer service is available by phone:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mon \u2013 Fri 8:30 AM \u2013 12:00 PM<br>(inquiries will be handled until 4:00 PM)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone:&nbsp;<a href=\"tel:+358207879840\">+358 20 7879 840<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Calls made to Finago will be charged by your operator according to the local network or mobile phone rate (pvm\/mpm) as specified in your subscription agreement.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On the phone we first ask you to identify yourself and verify your identity using the <a href=\"https:\/\/support.procountor.fi\/hc\/en-us\/articles\/6865301793181-Procountor-Key\">Finago Procountor Key app<\/a>. This is how we ensure data security.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Read more about identification with the Finago Procountor Key from <a href=\"https:\/\/support.procountor.fi\/hc\/en-us\/articles\/11852380125469-Procountor-Key-Confirming-your-identity-to-the-Customer-service\">this link.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/support.procountor.fi\/hc\/en-us\" target=\"_blank\" rel=\"noreferrer noopener\">Online User Manual<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column grid-xl-6 grid-l-6 grid-m-12 grid-s-12 is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"397\" src=\"https:\/\/procountor.fi\/en\/wp-content\/uploads\/sites\/4\/2022\/10\/1920x745_d-1024x397.jpg\" alt=\"Customer service\" class=\"wp-image-1313\" srcset=\"https:\/\/procountor.fi\/en\/wp-content\/uploads\/sites\/4\/2022\/10\/1920x745_d-1024x397.jpg 1024w, https:\/\/procountor.fi\/en\/wp-content\/uploads\/sites\/4\/2022\/10\/1920x745_d-300x116.jpg 300w, https:\/\/procountor.fi\/en\/wp-content\/uploads\/sites\/4\/2022\/10\/1920x745_d-768x298.jpg 768w, https:\/\/procountor.fi\/en\/wp-content\/uploads\/sites\/4\/2022\/10\/1920x745_d-1536x596.jpg 1536w, https:\/\/procountor.fi\/en\/wp-content\/uploads\/sites\/4\/2022\/10\/1920x745_d-850x330.jpg 850w, https:\/\/procountor.fi\/en\/wp-content\/uploads\/sites\/4\/2022\/10\/1920x745_d-950x369.jpg 950w, https:\/\/procountor.fi\/en\/wp-content\/uploads\/sites\/4\/2022\/10\/1920x745_d.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns grid-row equal-height is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column grid-xl-6 grid-l-6 grid-m-12 grid-s-12 is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer xxl-space\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group two-paragraphs-text has-gray-3-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer xxl-space\"><\/div>\n\n\n\n<div class=\"wp-block-group area-max\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-left\" id=\"denmark\">Customer service in Denmark<\/h2>\n\n\n\n<div class=\"wp-block-columns grid-row equal-height is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column grid-xl-6 grid-l-6 grid-m-12 grid-s-12 is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/support.procountor.fi\/hc\/da\" target=\"_blank\" rel=\"noreferrer noopener\">Online manual<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer xxl-space\"><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Finago Procountor customer service If you have any questions about the use of Finago Procountor or Finago Procountor Solo, please contact customer service. We serve in matters related to the software. Your accountant is responsible for the accounting. Finago Procountor&#8217;s customer service is available by phone: Mon \u2013 Fri 8:30 AM \u2013 12:00 PM(inquiries will [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-172","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Finago Procountor customer service<\/title>\n<meta name=\"description\" content=\"Finago Procountor customers have access to friendly customer service assisting in questions related to using the software.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/procountor.fi\/en\/customer-service\/\" \/>\n<meta property=\"og:locale\" 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