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Procountor customer service

Procountor customers have access to friendly customer service assisting in questions related to using the software.

Customer service

We provide our customers with customer service assisting in questions related to using the software. The easiest way to contact our customer service is via e-mail.

Customer service in Finland

Procountor product

E-mail: asiakaspalvelu@procountor.com
Phone: +358 20 7879 840* (Mon-Thu 8:30–16:00, Fri 8:30–14:00)

Please note that while we do not charge a service fee for customer calls, your operator charges 8.35 cents/call + 16.69 cents/minute (24% VAT) for any calls to 020 numbers.

On the phone we first ask you to identify yourself and verify your identity using the Procountor Key app. This is how we ensure data security.

Read more about identification with the Procountor Key from this link.

Online User Manual

You can also contact customer service directly with a form available in the main menu of the Procountor software. To access the form, go to Help > Contact.

Customer service in Sweden

kundservice@finago.com (Mon-FI 8:30 – 16:00)
Tel. 020-300050 (Mon-Fri 8:30-12:00)

Customer service in Denmark